Privacy policy

PRIVACY POLICY

Last updated: [INSERT DATE]

This Privacy Policy explains how NOA – Not An Animal (“NOA”, “we”, “us”) collects, uses and protects your personal information when you visit or make a purchase from https://www.notananimal.com (the “Site”).

NOA – Not An Animal is operated by NOA – NOT AN ANIMAL SRL, with registered office at Via San Faustino 61, 20134 Milan, Italy.
For any privacy-related questions, you can contact us at info@notananimal.com.

Information we collect

When you interact with our Site, we may collect personal information such as your name, email address, shipping address, phone number, payment-related information, and details related to your orders.

We also automatically collect limited information about your device and browsing activity, including IP address, browser type, and pages visited.

How we use your information

We use your personal information to:

Process and fulfill orders, payments, shipping, returns and exchanges
Create and manage your account
Communicate with you about orders and customer support
Improve our products, services and user experience
Send marketing communications and show relevant advertising, where permitted
Comply with legal and regulatory obligations

Marketing communications

With your consent, we may send you emails about new products, collections or special offers. You can unsubscribe at any time using the link included in our emails.

Cookies and tracking technologies

Our Site uses essential cookies required for its operation, as well as analytics and marketing cookies, subject to your consent.

We use:

Google Analytics, to analyze aggregated and anonymous website usage
Google Tag Manager, to manage analytics and marketing tags
Meta Pixel (Facebook / Instagram), to measure advertising performance and show relevant ads

You can manage your cookie preferences at any time through the cookie consent banner on our Site.

Sharing your information

We may share your personal information with trusted service providers that help us operate our business, including Shopify, payment providers, shipping partners, IT and marketing services.

We do not sell personal data.

Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy and comply with legal obligations.

Your rights

Depending on your location, you may have the right to access, correct or delete your personal data, object to certain processing activities, or withdraw your consent at any time.

To exercise your rights, contact us at info@notananimal.com.

Children’s privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

Data security

We take reasonable technical and organizational measures to protect your personal information. However, no system is completely secure.

International transfers

Your personal information may be transferred and processed outside your country of residence, including outside the European Economic Area, using appropriate legal safeguards where required.